Privacy Policy

This Privacy Policy describes how Cutler Tech ("we," "us," or "our") collects, uses, and handles information when you visit https://cutler-tech.com (the "Site"). We are committed to being transparent about our data practices and to handling your information responsibly.

1. Information We Collect

Information You Provide

When you use our contact form, you provide us with your name, email address, the subject of your inquiry, and the content of your message. We use this information solely to respond to your inquiry. We do not use it for marketing purposes without your explicit consent.

Information Collected Automatically

Like most websites, our server infrastructure automatically collects certain technical information when you visit the Site. This may include:

• Your IP address
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time spent on those pages
• Date and time of your visit

This information is used for site security, troubleshooting, and aggregate analytics to understand how our content is being read. It is not used to identify individual visitors.

Cookies and Local Storage

We use cookies and browser local storage for limited purposes. Specifically, we store your cookie consent preference so we don't repeatedly show you the consent banner, and your theme preference (light or dark mode) so it persists across visits. See our Cookie Policy for complete details.

2. How We Use Information

We use the information we collect to:

• Respond to messages submitted through our contact form
• Operate and maintain the Site
• Monitor Site security and detect technical issues
• Understand how visitors use our content in aggregate, to improve editorial quality

We do not sell, rent, or share personal information with third parties for their marketing purposes. We do not build behavioral profiles of individual visitors.

3. Legal Basis for Processing (Canadian and EU Readers)

For visitors from jurisdictions with applicable data protection law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union's General Data Protection Regulation (GDPR), we rely on the following legal bases for processing:

• Consent — for cookies beyond strictly necessary functionality
• Legitimate interests — for server log collection necessary to operate a secure website
• Contract performance — for processing contact form submissions in order to respond to your inquiry

4. Data Retention

Contact form submissions are retained for the period necessary to respond to your inquiry and for a reasonable time thereafter in case of follow-up questions, typically no longer than 12 months. Server logs are retained for a shorter period consistent with their technical purpose, generally 30–90 days. Cookie preference data persists in your browser until you clear it.

5. Third-Party Services

The Site uses Google Maps to display our office location on the contact page. Google's embedding of map functionality is subject to Google's own privacy policy. Images on the Site are served from Unsplash. We do not share personal information with these services beyond what is necessary for their technical function.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access information we hold about you, to correct inaccurate information, to request deletion, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at [email protected].

7. Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take our responsibilities in this area seriously.

8. Children's Privacy

The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are made constitutes acceptance of the revised policy.

10. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Cutler Tech
31 Jane St, Ridgetown, ON N0P 2C0, Canada
Email: [email protected]
Phone: +1 705-477-8963